DETAILS
BE CAREFUL
Our pieces are designed to accompany you in your day-to-day life. Stainless steel is water and rust-resistant, and our agates maintain their color very well, so you can get your VENASHI wet. Even so, to keep it perfect for longer, we recommend avoiding frequent exposure to swimming pools, seawater, perfumes, creams, and chemical products. Store the piece in a dry place and avoid hard knocks, as, being natural stone, it can break if it receives an impact. To clean it, simply use a soft, dry cloth.
SHIPPING AND RETURNS
We ship to Spain and various countries across Europe. If your country is not available during the checkout process, please contact us and we will see how we can help you.
Shipping is free for orders over €75 in mainland Spain and the Balearic Islands, and over €100 in the Canary Islands and the rest of Europe.
Estimated delivery times are 5–7 business days for mainland Spain and the Balearic Islands, and 5–10 business days for the Canary Islands and Europe, from the order confirmation.
You have 14 days from the receipt of your order to request a free return. To initiate it, write to us at venashibrand@gmail.com indicating your order number and the item you wish to return.
Products must be unused, in perfect condition, and retain their original packaging. Once the product is received and inspected, we will issue a refund using the same payment method used for the purchase.
Do you have any questions? We will be happy to help you.